Yesterday, I called Pantai Hospital to speak to a radiologist. I couldn’t get a radiologist onto the phone. I tried getting another radiologist at the same hospital but couldn’t get through the gate keepers. So I asked if I could make an appointment to see them instead? No. Radiologists don’t meet patients, they only write reports.
OK.
I asked the nurse at the imaging department how I could get a second opinion from one of the Pantai Hospital radiologists and she said, “Oh, second opinion memang tak payah jumpa Doktor! Just come in.”
“Don’t I need an appointment? You mean I can just walk in with my X-Rays?”
“Yes, yes. No need appointment. Just come any time.”
So today I brought my T2 with me to Pantai Hospital. No maid in tow.
I went to the imaging reception and told them that I wanted a second opinion on my X-Rays (which were not from Pantai Hospital). She said OK, took my X-Rays and made me fill out a form. Then she asked me to go hang around and that she will call me when it was ready. I gave her my number but the imaging department in Pantai is deep inside the building, or perhaps because phone services interrupt all these rays (I don’t know??!!!) that phone service is non-existent in the imaging department. Not with Digi anyway.
Out I went with T2 to Starbucks just so we could have some phone service and spent an unnecessary amount of money to wile some time away. 30 minutes later, we went back in and the thing still wasn’t ready. The nurse said that a report would take 45 minutes to an hour. I decided to wait inside the imaging department instead of loitering around the hospital.
1 hour later, I get an sms from the nurse (presumingly, she’d gone off on her lunch break) asking me to look for a Mrs O at the imaging department. I went straight to the counter to ask for Mrs O. Waited again. Finally Mrs O comes out to apologise that it is company policy that their Doctors not give second opinions unless it is requested for by another Doctor. WTF!???
I respect that you have a policy, but can you please ensure that all your staff know your fucking policy instead of telling me to come in and waste my bloody time?!
People just don’t have a clue sometimes.
This is an issue in Malaysia. This happens in many places.
I don’t need sex because the service industry fucks with me every time!
**************************************************************************Who is Mamapumpkin?
Mamapumpkin spent 7 years in London committing crimes to gain her Bartlett degree in Architecture. She then spent 7 years as a Stay At Home Mom raising her children as documented in this blog of over 15 years thereafter returning to the Corporate World stronger than ever as the Country Director of a British Multinational. She sets out to prove to all, that you can have anything and everything that you want; if you have that fire of desire burning within and the drive to work hard. Even better with much love.
Mamapumpkin has not only grown corporate businesses successfully in the past but has grown not one but TWO network marketing businesses in the notorious MLM (Multi-Level Marketing) industry, achieving success in under 2 years. She believes in the MLM business model but realises the DRASTIC PITFALLS and great stigma attached to it, understanding EXACTLY WHY the majority would shy away (or RUN for their lives) from ANY MLM business. But open your eyes and take time to understand it intellectually, remove your hang-ups, confirm your research, and you may just want to seize an opportunity. She did. And no, she never went about chasing people for sales. She had a sophisticated system work for her through technology and a smartphone.
She now impacts lives authentically with proven strategies amassed through the last decade of her own transformation offering online coaching programmes and always supports the underprivileged. She believes that we can all have a life of our own desires to enable real contribution into the world. But first, one needs to understand what this all means.
A beautiful life without limits.
If you wish to learn some tools to propel your life forward guaranteed, be brave enough to make contact as her life's purpose is to build people. She operates through a discovery call after which she will commit to helping you. Or not.
Most lose out on an opportunity because they are afraid they would be sold to, conned or whatever fear resides in their brain without even trying. And that's on them.
Mamapumpkin is a living testimony that women really can have a lot. Being financially and time free has enabled her to travel the world anytime, anywhere, doing anything, and she spends most of her days with her children, having fun, and supporting others wherever she can. Also having fun.


I can feel your anger. Did you f*** them for making you wait? This is insane. Can’t they be more efficient eh?
Chill.. i think if you want a second opinion.. go to a specialist of field.. ie if the xray was for a chest scan.. go to a chest specialist. as i know radiologist only scan n don’t give opinions.. they leave it to the specialist of field to study the xray.
omg, i would have been freaking upset too for wasting time waiting just because of a staff’s ignorance. hope you screwed them kau-kau!