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Yesterday, we brought my Mom to Jaya Jusco to get a few things. We haven’t shopped there for ages. Now we remember why, although this happens everywhere else in Malaysia, and sometimes elsewhere in the world too.
We asked two JJ staff who were having a chat hidden behind some cupboards if they had any outdoor tables for sale. One of them queried, “What do you mean by outdoor?”
“Exit doors made into tables……Tables that are not indoors……..Tables that can withstand, you know, the outdoors……..rain, heat…….outdoor tables………what about plastic tables……..do you have plastic tables?”
“Sorry, no.”
“Oh, that’s too bad. Thank you.”
Mom and I continued to look around the furniture section for some plastic tables and lo and behold, there was like a five foot stretch of plastic tables in all colours, mahjong sized and smaller. These were guys in charge of the furniture section too! Of course, by the time I rambled on about the fucking lazy arses to Mom, they were nowhere to be found.
THEN.
When we finally were ready to pay, Mom asked the counter girl if she could pay first, then add in the JJ points once we get the card (we were getting a new card), and the girl said yes. After signing the bill for just under RM700 with another counter girl, and reconfirming that we could indeed collect these points, the second girl said no. She said it wasn’t possible and continued to persist that it really wasn’t possible. WTF.
Mom protested that the girl beside her said she could and if she had known, she would have waited for the card to be ready first, THEN pay. Why waste all these points? Guess what her response was???
“Oh, that girl is new. You cannot ask her.”
How were we suppposed to know that? WTF. A throw of words ensued and we asked her to call the Manager. She whispered something to yet another counter girl, then picked up the phone only to ignore us for the next half an hour with reason that the line was engaged.
Mom’s blood was boiling so she walked over to the Service Counter to complain. Girl at Service Counter was even better when we told her the problem and asked to see the Manager.
Got so many, which one? – Any one – What’s his name? – We don’t know his name, just call us a manager – Superviser, is it? – Just call us your BOSS!! – He gone on ‘rehat’ (tea break) – What is his name? Where is his office? – He got no office – Surely he has a desk where he sits!! – WAIT! (in a tone so rude that Mom asked me if she indeed heard what she thought she heard).
Mom was in pain (due to her cancer) and so flustered, she started telling her story to all the JJ customers who were at the Service Counter and apologising whilst girl who told her to WAIT just continued with her ‘other work’ ignoring us. The other customers agreed in unison that many of these staff are just plain lazy. Whenever you ask them anything, they won’t bother doing anything about it, much easier to just say no and pray that customer walks away and leaves them alone.
I walked back to the counter where we paid to check if counter girl had MANAGED to FIND the manager and miraculously, she said, OK can la. Bring your credit card. – What do you mean can la? – Can put the points in. Next time don’t ask that girl. – But I thought you said it wasn’t possible? Where is your boss? – Cannot find him (whilst she quickly keyed in some numbers and packed our stuff).
I called Mom to return to the counter and we left. The boss never showed up.
Well, if he’s going for such extended TEA BREAKS, no wonder he has donkeys for staff.
**************************************************************************Who is Mamapumpkin?
Mamapumpkin spent 7 years in London committing crimes to gain her Bartlett degree in Architecture. She then spent 7 years as a Stay At Home Mom raising her children as documented in this blog of over 15 years thereafter returning to the Corporate World stronger than ever as the Country Director of a British Multinational. She sets out to prove to all, that you can have anything and everything that you want; if you have that fire of desire burning within and the drive to work hard. Even better with much love.
Mamapumpkin has not only grown corporate businesses successfully in the past but has grown not one but TWO network marketing businesses in the notorious MLM (Multi-Level Marketing) industry, achieving success in under 2 years. She believes in the MLM business model but realises the DRASTIC PITFALLS and great stigma attached to it, understanding EXACTLY WHY the majority would shy away (or RUN for their lives) from ANY MLM business. But open your eyes and take time to understand it intellectually, remove your hang-ups, confirm your research, and you may just want to seize an opportunity. She did. And no, she never went about chasing people for sales. She had a sophisticated system work for her through technology and a smartphone.
She now impacts lives authentically with proven strategies amassed through the last decade of her own transformation offering online coaching programmes and always supports the underprivileged. She believes that we can all have a life of our own desires to enable real contribution into the world. But first, one needs to understand what this all means.
A beautiful life without limits.
If you wish to learn some tools to propel your life forward guaranteed, be brave enough to make contact as her life's purpose is to build people. She operates through a discovery call after which she will commit to helping you. Or not.
Most lose out on an opportunity because they are afraid they would be sold to, conned or whatever fear resides in their brain without even trying. And that's on them.
Mamapumpkin is a living testimony that women really can have a lot. Being financially and time free has enabled her to travel the world anytime, anywhere, doing anything, and she spends most of her days with her children, having fun, and supporting others wherever she can. Also having fun.


hahaha…boss like dat lar..scared kena bombard by 2 angry and fierce auntie sure wont show his face. hehe
You should write in to the management.. for surely the management donch know what is going on. Because the girls get away with shit.. so they continue doing what they do.