Whenever I am about to make a purchase, I usually burn the midnight oil for days on end researching the lucky product before parting with my hard earned cash. I’d draw up spreadsheets to analyse at a glance where my value was. In detail.

Like Tee’s school, for example. I’d visited 15 schools in my area before shortlisting 3 for the Hubs to make the final decision. He is the main bread winner after all.

I like my consumer rights. I like knowing I’ve got the best deal.

So when we needed to shop for a loan for our mortgage years ago, I’d called in every single banker in town to pay me a visit at my office. RHB, Maybank, AM, ABB, HSBC, Citibank, UOB, HLB, BCBB, EBB, OCBC, PBB, SBB and SCB.

Yes, I am THAT anal.

All we were looking for was some cheap mortgages yet one that was offered with personalised service and the best deal overall. Naturally.

But you have no idea how much influence and impact a sales person could make on you and if only banks knew that. At the end of the day, their interest rates weren’t far off so it was really the approach, attitude, friendliness and how much that person was willing to bend over backward for me that clinched the deal.

HLB didn’t want to come see me. They wanted me to burden myself to their branch. Like hello? Did they think I was a cat with all the time in the world? When I threatened to burn their building down, they eventually sent 2 young cikus to entertain me. They were young, inexperienced and could not answer my questions to save their lives. AND they were arrogant. Needless to say, their attitude made me aim their scrunched up forms into the corner dustbin.

Citibank offered the best service by far. Their representative came when called. Emailed when asked. Called when they said they would. Professionalism above the rest. Unfortunately, their rates were high. They did try very hard to win my business and I would recommend them to anyone.

SCB was okay. Professional enough but slightly arrogant too.

And then the rest were the in-betweens. Typical run-of-the-mill of what you’d expect from any Malaysian bank kind of service. Quite appaling.

I ended up going with UOB because they not only had the cheapest mortgage, they made me their best deal and service was good enough. Just because they did that one sale with us for a mortgage, we’d gone back with another two and had our credit cards with them as well. And BOY are they making money from us. I don’t mind. They deserved our business.

I always wonder what it would have been like had I gone through this same experience in London. What is the level of customer service in London?

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Who is Mamapumpkin?
Mamapumpkin spent 7 years in London committing crimes to gain her Bartlett degree in Architecture. She then spent 7 years as a Stay At Home Mom raising her children as documented in this blog of over 15 years thereafter returning to the Corporate World stronger than ever as the Country Director of a British Multinational. She sets out to prove to all, that you can have anything and everything that you want; if you have that fire of desire burning within and the drive to work hard. Even better with much love.

Mamapumpkin has not only grown corporate businesses successfully in the past but has grown not one but TWO network marketing businesses in the notorious MLM (Multi-Level Marketing) industry, achieving success in under 2 years. She believes in the MLM business model but realises the DRASTIC PITFALLS and great stigma attached to it, understanding EXACTLY WHY the majority would shy away (or RUN for their lives) from ANY MLM business. But open your eyes and take time to understand it intellectually, remove your hang-ups, confirm your research, and you may just want to seize an opportunity. She did. And no, she never went about chasing people for sales. She had a sophisticated system work for her through technology and a smartphone.

She now impacts lives authentically with proven strategies amassed through the last decade of her own transformation offering online coaching programmes and always supports the underprivileged. She believes that we can all have a life of our own desires to enable real contribution into the world. But first, one needs to understand what this all means.

A beautiful life without limits.

If you wish to learn some tools to propel your life forward guaranteed, be brave enough to make contact as her life's purpose is to build people. She operates through a discovery call after which she will commit to helping you. Or not.

Most lose out on an opportunity because they are afraid they would be sold to, conned or whatever fear resides in their brain without even trying. And that's on them.

Mamapumpkin is a living testimony that women really can have a lot. Being financially and time free has enabled her to travel the world anytime, anywhere, doing anything, and she spends most of her days with her children, having fun, and supporting others wherever she can. Also having fun.