I’m sure you’ve been there. You make a phone call and a robot answers the phone using a script. And when you try to sway him or her, he/she still continues reading the script. How annoying is that?
How are the bulk of Malaysian customer service trainers not getting to these hires? I make a lot of calls in the course of my busy week and I HATE CUSTOMER SERVICE IN MALAYSIA!!! The counters are not that much better either.
Good morning, this is KitKat. How can I make your day?
Hi, err….you could give me 10 million dollars???
*giggles* (definitely gay) That is not part of our service, Mam. Is there anything else I can do to make your day?
I have this number XXXXXXXXXX that is subscribed to international roaming but the number is abroad right now without service. Could you please check for me?
Mam, this is the Broadband division. You need to call XXXXXXXXX to get the mobile division for this query, Mam.
That is exactly the number I called and I keyed in Mobile services. Can you transfer me instead?
Oh, no Mam. You need to call the number XXXXXXXXX to find the Mobile Division to answer your query. I cannot check anything from here.
*Big Sigh* OK
Is there anything else I can help you with apart from making your day by resolving your Customer Service enquiry?
Well, you haven’t exactly resolved my issue but nevermind.
Oh *giggles again speechless* This is KitKat and it’s been a pleasure serving you. Have a good day, good bye.
*You fucking did NOT serve me, you twat*
**************************************************************************Who is Mamapumpkin?
Mamapumpkin spent 7 years in London committing crimes to gain her Bartlett degree in Architecture. She then spent 7 years as a Stay At Home Mom raising her children as documented in this blog of over 15 years thereafter returning to the Corporate World stronger than ever as the Country Director of a British Multinational. She sets out to prove to all, that you can have anything and everything that you want; if you have that fire of desire burning within and the drive to work hard. Even better with much love.
Mamapumpkin has not only grown corporate businesses successfully in the past but has grown not one but TWO network marketing businesses in the notorious MLM (Multi-Level Marketing) industry, achieving success in under 2 years. She believes in the MLM business model but realises the DRASTIC PITFALLS and great stigma attached to it, understanding EXACTLY WHY the majority would shy away (or RUN for their lives) from ANY MLM business. But open your eyes and take time to understand it intellectually, remove your hang-ups, confirm your research, and you may just want to seize an opportunity. She did. And no, she never went about chasing people for sales. She had a sophisticated system work for her through technology and a smartphone.
She now impacts lives authentically with proven strategies amassed through the last decade of her own transformation offering online coaching programmes and always supports the underprivileged. She believes that we can all have a life of our own desires to enable real contribution into the world. But first, one needs to understand what this all means.
A beautiful life without limits.
If you wish to learn some tools to propel your life forward guaranteed, be brave enough to make contact as her life's purpose is to build people. She operates through a discovery call after which she will commit to helping you. Or not.
Most lose out on an opportunity because they are afraid they would be sold to, conned or whatever fear resides in their brain without even trying. And that's on them.
Mamapumpkin is a living testimony that women really can have a lot. Being financially and time free has enabled her to travel the world anytime, anywhere, doing anything, and she spends most of her days with her children, having fun, and supporting others wherever she can. Also having fun.


well, at least he’s giggling and not “hmmph”-ing all the way… baby steps…
ROTFL! At least he understood what you were asking for though he didn’t solve your problem.